As most of us don’t have the luxury of a private jet at our disposal, air travel typically means sitting on a plane (especially if Australia flights) for hours on end in what can often feel akin to some tortuous endurance exercise. Finding an airline which goes that extra mile for its passengers and which will make the journey speed by a little quicker is therefore a top priority and to find a flying experience which can actually be described as enjoyable is the ultimate goal of air travel for most of us.
Multi award-winning Qantas – an acronym for ‘Queensland and Northern Territory Aerial Services – are one such airline which prove not all airlines are created equal. As the second oldest airline in the world and Australia’s largest, Qantas offer a range of services, facilities and initiatives which aim to deliver a comfortable flying experience for all of its customers and which see it scooping industry awards over and over again. The overall result is an enviable reputation for safety, reliability and first-class customer service throughout its four cabin types – First, Business, Premium Economy and Economy
Along with the premium full-service market Qantas also offer a low-cost choice through its Jetstar brand aimed primarily but not exclusively at the domestic market.
In 2013 Qantas came home with the ‘Best Airline Asia Pacific’ trophy at the Skytrax World Airline Awards – just one more prestigious prize to add to its growing collection. And what’s more Qantas demonstrates industry recognition and superiority in all aspects of airline travel – safety, comfort, dining, entertainment and so forth and also across its range of cabin types.
The on-demand in-flight entertainment system for international routes has a mind-boggling choice which is sure to keep even the pickiest passenger busy for hours. On offer are more than 100 movies, hundreds of TV choices, 1,000 music CDs, a range of audio books, a selection of radio channels and games suitable for both children and adults along with a dedicated Kids Zone and ‘Lonely Planet’ travel guides.
Plastic cutlery and generically unsatisfying food are what typically come to mind for most of us when we think of airline fare but the wining and dining experiences on board Qantas may have you doing a rethink. Economy passengers get stylish tableware and a choice of international dishes accompanied by world-class Australian wine options and if the hunger pangs strike in between meal times you can help yourself at the self-service snack bars.
Premium Economy and Business class passengers can pre-book meals, choosing from menus inspired by Sydney’s Rockpool restaurant and which offer Neil Perry designed experiences with a distinctly fine-dining feel. First class passengers are able to enjoy the height of luxurious dining and personal service.
Where wine choices are concerned Qantas really has something to shout about and for the last five years has beaten all other carriers hands down. In 2014 Qantas went away with five of the thirteen awards up for grabs through the ‘Cellars in the Sky’ business traveller presentations including ‘Best Overall Wine Cellar’.
In-flight comfort it would seem is often in the detail – something which Qantas both understand and apply. In Economy you can expect ergonomically designed seats, extra legroom, cushioning designed for a side sleeping position, a multi-adjustable head rest and a netted foot and leg support. Premium Economy passengers get their own cabin complete with dedicated attendants and lots of extra room. Business passengers get a luxury vehicle chauffeur drive transfer and the award-winning ‘Skybed’ with in-built massage. If you’re a First-class passenger then expect luxuries of the highest standard with such details as a sheepskin mattress on an extra-wide bed and an ottoman for any visitors you may have.
Qantas operate a frequent flyers programme with a four-tiered membership scheme – the greatest privileges are offered at the platinum level. Points are accrued according to miles flown and the class of travel. They can be earned through both Qantas and other partner airlines as well as with certain credit cards, car rentals, hotels and other participants. Points can be used for flights, upgrades or fly-specific privileges.
Qantas has many features which make it distinctive but perhaps none more so than its striking, colourful and quirky range of flying art. Among its fleet is ‘Wunala Dreaming – a design of reds, blues and greens inspired by the sunsets and wilderness areas of Australia using indigenous arts – and Mendoowoorrji. This, the latest of the series, features art inspired by the late Paddy Bedford – an Aboriginal painter from Western Australia.
Last but not least, in times where environmental sustainability has become such an important watch-word, Qantas is striving to develop, implement and embrace a range of environmentally responsible initiatives on both the ground and in the air. These include the use of Sustainable Aviation Fuel (SAF), a fuel efficiency programme, aircraft noise monitoring and reduction, recycling policies and carbon off-set initiatives. This last has seen an off-set equivalent to taking more than one quarter of a million cars off the road for a year.
Now that they have teamed up with Emirates, Qantas has an extensive international flight schedule which takes in each of the planet’s continents and includes a total of 14 countries – more if you include its subsidiaries.
Asia – both South-east and North-east
South Pacific – New Zealand and New Caledonia
The domestic service incorporates a large number of destinations throughout Australia.
Please feel free to contact us for further information and general advice about flying with Qantas.